Mental Health Therapist Provincial-Addiction & Mental Health Helpline - Southport

Company: Alberta Health Services
Your Application: You have not applied yet
Location: Southport, Canadá

Your Opportunity:Reporting to the Clinical Manager, Addiction and Mental Health Helpline, and with the support of the Clinical Supervisor, this Mental Health Therapist Provincial - Addiction and Mental Health Helpline position is accountable for tele-triage of addiction and mental health calls and responds to callers through provision of information, supportive listening/clinical intervention, psychoeducation, screening/assessment and triage, referrals, and intervening to connect callers with urgent/emergency services as appropriate.
The role of the Mental Health Therapist includes receiving calls from the public, addressing the needs at hand and providing appropriate information and/or referral, and triaging urgent situations. This position is required to respond to callers in crisis including quickly assessing risk and de-escalating callers where there is active suicidal behaviour, other risk of violence, and/or substance-related crises. The incumbent must be comfortable providing brief intervention and advice over the phone, largely independently. The position also participates in supporting other colleagues on shift as well as debriefing with colleagues and the Clinical Supervisor as required. Additional responsibilities include participation in shift exchange process, clinical supervision and quality assurance activities, evaluation and quality improvement activities, and other administrative duties.Description: As the Mental Health Therapist, you will be required to perform the restricted activity of psychosocial intervention utilizing a variety of treatment modalities (individual, family, group) to persons experiencing significant mental health difficulties. Working both independently and as a member of a collaborative multidisciplinary team, you will provide evidence informed and best practices in crisis intervention, assessment, consultation, referral, case management and treatment.

Classification: Mental Health Therapist ProvinUnion: HSAA Facility PROF/TECHDepartment: AMH Helpline ExpansionPrimary Location: Southport TowerMulti-Site: Not ApplicableFTE: 0.00Posting End Date: 27-JAN-2021Employee Class: Casual/ReliefDate Available: 06-FEB-2021Hours per Shift: VariesLength of Shift in weeks: VariesShifts per cycle: VariesShift Pattern: VariesDays Off: OtherMinimum Salary: $39.42Maximum Salary: $52.36Vehicle Requirement: Not ApplicableRequired Qualifications: Completion of one of the following programs:

master's degree in Psychology;
master's degree in Social Work (clinical specialization) including education in mental health assessment and psychotherapy;
master's degree in Occupational Therapy including training and experience in mental health assessment and provision of psychotherapy;
master's degree in Nursing and Psychiatric Nursing including training and experience in mental health assessment and provision of psychotherapy;
Active or eligible for registration with the applicable regulatory college.Additional Required Qualifications: An equivalent combination of education and experience will be considered, including advanced education in Addiction Counselling.
Minimum of 3-5 years’ experience providing frontline Addiction and Mental Health services in a variety of healthcare settings (e.g., urgent, acute, community).
Ability to manage a wide variety of clinical situations with varying levels of acuity and a heterogeneous caller population.
Strong knowledge of mental health and substance use concerns across populations, including areas of high risk such as substance withdrawal, suicidality, and/or violent behaviour.
Competency in concurrent capable practice within addiction and mental health.
Excellent computer skills essential, including working knowledge of Microsoft Office applications.
Ability to learn and utilize multiple electronic platforms concurrently.
Strong working knowledge of the addiction and mental health system across the province and the ability to locate resources that may be useful for callers based on clinical judgement.
Advanced skills in assessment and intervention for individuals of all ages with addiction and mental health concerns, including crisis intervention skills.Preferred Qualifications: Psychological First Aid (PFA) training preferred.
Skype for Business proficiency.
Previous contact centre experience is an asset.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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