Dispatcher - Edmonton

Company: Confidential
Your Application: You have not applied yet
Location: Edmonton, Canadá
JOB DESCRIPTION

Dispatcher

Location: Edmonton, AB

Are you looking for an opportunity that is both interesting and varied day to day? Is being organized one of your best qualities? SOUTHLAND Transportation may have the opportunity for you!

We are currently seeking a full-time Dispatcher to join our team in Edmonton. Responsible for scheduling / coordinating our team of school bus drivers, this position is tailor-made for an industry professional with a focus on customer service and passenger satisfaction.

Qualifications

Experience in the school bus industry an assetGood knowledge of Edmonton and surrounding areaExcellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacyAbility to handle stressful situations in a composed mannerCustomer service focusExpertise in organizational planning and problem solvingComputer proficiency in Microsoft Word, Excel and Outlook

Principal Duties and Responsibilities

Ensure that drivers and staff are treated in a
fair and consistent manner using the guidelines and rules set down in the Driver's Handbook and Policy and Procedures manualEnsure school routes are covered in an efficient and fair mannerHelp charter department fill charters as neededAssist in answering public and driver inquiries and finding solutions to concernsEnsure all required paperwork/requests is completed in an accurate and timely mannerCreate/improve existing Operations systemsBe aware of the yard's bus situation and work with the Service Writer and any mechanic or mechanic's helper to ensure that all units are maintained in working order in a timely mannerKeep appropriate staff informed of any major issues, changes, concerns etc. in an expedient fashionGeneral office duties as required


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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