Customer Service Representative - Toronto Office - Toronto

Requirements:
We are looking for great people to join our team as Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.
IND Alumnae Association is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back- Office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.
Responsibilities:
Work in a state of the art office that is centrally located with close/easy transit access
Restaurants/Shopping/Amenities within walking distance to the office
Paid Training
Excellent medical, dental and benefits plans, Employee Assistance Program
Great perks on everyday products and services with Canada's leading employee perk program
Internal career advancement opportunities
Benefits:
Work collaboratively as a team with a goal to achieve a high quality standard.
Work in a high call- Volume contact centre answering an average of 100 calls or more.
Ability to connect with customers through conversations and provide financial solutions.
Build trusting relationships with customers understanding their needs.
Proactively offer appropriate solutions that create high customer satisfaction.
Exercise patience and empathy that resolve customer concerns.
Identify and maximize opportunities to cross- Ell and up- Ell to existing customers.
Adhere to our client-s policies, procedures and industry compliances.



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: CAD 2,500.00 - 3,500.00 Weekly
Positions available: 1


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct