Administrative Support IV - Operational Support - Southport

Company: Alberta Health Services
Your Application: You have not applied yet
Location: Southport, Canadá

Your Opportunity:If you enjoy working independently in a fast paced environment providing clerical services and support to a diverse team of professionals at a contact centre, this position may be of interest to you. Reporting to the Manager, Operational Support, Health Link, the incumbent will be responsible for duties related to workforce management and provide support to the Workforce Management team at Health Link. Key responsibilities will include: Supporting the schedules of approx. 165 staff through working with staff scheduling department and ESP, including timekeeping and payroll. Other duties include general support services such as filing, photo copying, provincial reporting and database management, etc. Your solid knowledge of Alberta Health Services systems, computer systems, and computer applications will enable you to meet tight timelines. Your strong organizational skills and ability to problem solve will allow you to manage multiple competing priorities in a timely manner. Strong knowledge of Excel, E-people, ESP, time entry and scheduling is an asset.Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IVUnion: AUPE GSSDepartment: CgyHlth Link AB Operationa SupPrimary Location: Southport TowerMulti-Site: Not ApplicableFTE: 1.00Posting End Date: 22-JAN-2021Employee Class: Regular Full TimeDate Available: 01-FEB-2021Hours per Shift: 7.75Length of Shift in weeks: 2Shifts per cycle: 10Shift Pattern: DaysDays Off: Saturday/SundayMinimum
Salary: $25.24Maximum Salary: $30.68Vehicle Requirement: Not ApplicableRequired Qualifications: Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.Additional Required Qualifications: The successful candidate will have a high school diploma, supplemented by a post secondary Secretarial or Administrative Support certificate and at least 2 - 3 years working in an office setting, with progressively responsible experience delivering support to managers. Advanced knowledge of Microsoft Office is required with certification being an asset. The successful candidate must have a minimum typing speed 55 WPM.
Possess strong interpersonal, decision-making, and communication skills (Contact centre experience is an asset).
Ability to work independently with confidence, efficiency, and accuracy under pressure.
Ability to recognize potential errors and provide solutions; troubleshooting skills required.
Fast and accurate data entry skills with attention to detail required.Preferred Qualifications: Have a strong knowledge of office policies and procedures.
Well developed organizational skills.
Dedicated to quality improvement.
Demonstrated ability to work in a team setting.
Strong knowledge of computer systems and applications.
Ability to deal with varied and diverse issues/groups/individuals.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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